Ratings & Reviews

Overall Rating

4(40 reviews)90% of customers recommend this property

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Resident Reviews

Efficientsubmitted by Patrick A. - |Recommended: YesPeaceful
I love the property and the landscapingsubmitted by SHONTA H. - |Recommended: YesLove it, quiet neighborhood
I feel safe here.submitted by Aleah J. - |Recommended: YesCypress River is a friendly community filled with nice people. I have not had a bad experience here and the sooner they fix the gates i will love it again.
Beautiful, with amazing staffsubmitted by Brittany W. - |Recommended: YesI love the over all feel of our home. The inside of our home is awesome It has never felt like we were living in an apartment. Visually the property is beautiful. The staff is great We love Ms. Brenda, and Mr. Ray, they definitely are like family to us and we are so grateful for all they do here I do think the rent is a little on the pricey side. Its a nice place to live.
Very happy with this propertysubmitted by Caroline D. - |Recommended: YesI love the interior and exterior of the apartments. The maintenance staff are all very friendly and complete jobs in a timely manner. Ray even knows me and my dog by name and is a constant friendly place. The only con to living here, and to me this is a big one, is there are a large amount of roaches that seems to be growing in number.
Not a bad place to call homesubmitted by Nicole S. - |Recommended: YesOverall pretty quiet. Staff is friendly and helpful.
Not satisfiedsubmitted by Adrian R. - |Recommended: NoIt’s not all build up to be, had car stolen and had no help from management.
response from property -Adrian, we regret to hear about your vehicle was stolen from the property and hope that you were able to work with the local law enforcement to recover your vehicle. Although we can't control this type of event from happening, we strive to keep our community informed of local crime and our onsite Courtesy office is always available to assist. Please feel free to contact the office if we can be of any assistance.
It's oksubmitted by Keesha S. - |Recommended: NoThe staff is great but the conditions of living in the apartment are not so great. These walls are paper thin I can literally hear my neighbors like they are in the room with me. Neighbors smoking weed coming through my vents just not what I thought it was going to be. With us being on the second floor you can hear the people downstairs and the people upstairs it's crazy and it's just normal walking and etc....the community gym is dirty the window ledge has so much dust it's crazy not to mention no type of spray or wipes to wipe down the machines from sweaty users just not sanitary.
response from property -Keesha, we regret to hear about the noise complaints and quality of the common areas. Please know the office and courtesy officer are available to take your calls, emails or service request and it is our duty to work with you to resolve these issues. We want all residents to enjoy living here, and we are grateful you took the time to let us know how we can improve.
Beautifulsubmitted by Regine J. - |Recommended: YesEverything is well kept up and all the staff are wonderful.
response from property -Regine, that you for the review and we are so happy you enjoy living in our community.
Great Placesubmitted by Albert B. - |Recommended: YesThis apartment is a great place to live but does have some work to do to become the best in the area. They are the best in prices but should offer incentives for residents for things such has loyalty and other fun thing. Staff is great and really do sell the apartments but don’t give you all information but again does market well.
response from property -Hi Albert, extraordinary customer service is our top priority and we work hard to provide a fantastic experience to everyone within our community. It's discouraging to see that you have not had a positive experience in regards to incentives, our Cares Team strives hard to provide three monthly events ranging in a variety of different activities. We would love to hear any suggestions you might have to make this a better experience for yourself and others within the community. Please feel free to stop by the office or send us an email with any suggestions.
Great Place to Livesubmitted by Marquita J. - |Recommended: YesAt first, things were off to a rocky start regarding Maintenance requests being fixed in a timely manner. Since the new office staff members have come on board, everything has been running smoothly. I can always drop in and get great customer service and very knowledgeable answers. I have enjoyed living here that I decided to renew for another 14 months. This place is very close to the interstate which makes commutes a breeze. I would highly recommend living here, the price is right, the grounds and overall apartment atheistic is awesome and the apartment amenities are top notch. Again I would highly recommend this community.
Not badsubmitted by Delmo P. - |Recommended: NoIt’s alright
It's a nice property and tucked back but still accessible.submitted by Ashley R. - |Recommended: YesIt is a nice place to live.
I love itsubmitted by Anna N. - |Recommended: YesIt’s clean nice and looks amazing
Apartmentsubmitted by Ismael M. - |Recommended: YesIt is a good place to live

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Cypress River", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Cypress River", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose